MyOpAssist

Terms and Conditions

PLXUS PTY LTD (MyOpAssist)
ACN 696 723 403
Effective Date: 07/04/2026

1. Overview

These Terms govern your use of MyOpAssist, a platform used by clinics to communicate with patients before and after surgery.

By using MyOpAssist, you agree to these Terms.

2. Nature of the Service

MyOpAssist provides:

  • Information and reminders
  • Patient-reported symptom collection
  • Communication support for clinics

MyOpAssist does not:

  • Provide medical advice
  • Diagnose or treat medical conditions
  • Replace healthcare professionals

3. No Emergency Service

MyOpAssist is:

  • Not continuously monitored
  • Not an emergency service

If you experience serious symptoms, you must seek immediate medical care or call 000.

4. Clinical Responsibility

All medical care and decisions remain the responsibility of your clinic and healthcare providers.

MyOpAssist does not make clinical decisions or guarantee that alerts will be reviewed immediately.

5. SMS and Access

Access to MyOpAssist is provided via SMS links.

  • Links may expire
  • Delivery is not guaranteed
  • Access requires identity verification

You are responsible for accessing and using the service appropriately.

6. Your Responsibilities

You agree to:

  • Provide accurate information
  • Use the service only for your own care
  • Not to misuse or interfere with the system

7. Availability

We aim to provide a reliable service but do not guarantee:

  • Continuous availability
  • Error-free operation

The service may be interrupted for maintenance or technical reasons.

8. Limitation of Liability

To the extent permitted by law:

PLXUS PTY LTD is not liable for:

  • Clinical outcomes
  • Failure of a clinic to act on information
  • Missed or delayed alerts
  • SMS delivery failures
  • Indirect or consequential loss

Nothing in these Terms excludes rights under Australian Consumer Law.

9. Privacy

Your use of MyOpAssist is subject to our Privacy Policy.

10. Changes

We may update these Terms from time to time. Continued use of the service indicates acceptance.

11. Governing Law

These Terms are governed by the laws of Australia.